Picture of Robert Heininger

Robert Heininger

Postal address

Postal:
Boltzmannstr. 3
85748 Garching b. München

  • Phone: +49 (89) 289 - 17625, 17826

Educational Background

  • German Diploma in Information Systems (FOM Hochschule für Oekonomie & Management Nürnberg)
  • German Diploma in Business Administration (FOM Hochschule für Oekonomie & Management Nürnberg)
  • IT specialist System Integration (IHK; Bamberg)

Work Experience

  • Research Assistant and Doctoral Candidate at the Chair of Information Systems, TU München
  • Lecturer at FOM Hochschule für Oekonomie & Management, München
  • IT-Specialist IT Service Management at IT-Systemhaus, Bundesagentur für Arbeit, Nürnberg
  • Project Member (Mobility Butler) at DaimlerChrysler Research Center, Ulm

Research Interests

  • Cloud Computing
  • IT Service Value Networks
  • IT Service Management
  • Service Automation
  • Business/IT-Alignment
  • Benchmarking

Publications

  • Loina Prifti, Robert Heininger, Matthias Utesch, Helmut Krcmar: Analysis and Evaluation of Tools, Programs, and Methods at German University to Support the Study Skills of School Students. 2017 IEEE Global En g ineerin g Education Conference (EDUCON), 2017Athens, Greece, 137-145 mehr…
  • Matthias Utesch, Andreas Hauer, Robert Heininger, Helmut Krcmar: The Finite State Trading Game: Developing a Serious Game to teach the Application of Finite State Machines in a Stock Trading Scenario. REV2017 – 14th International Conference on Remote Engineering and Virtual Instrumentation, 2017New York, USA, 28-41 mehr…
  • Robert Heininger, Loina Prifti, Victor Seifert, Matthias Utesch, Helmut Krcmar: Teaching How to Program With a Playful Approach : A Review of Success Factors. 2017 IEEE Global En g ineerin g Education Conference (EDUCON), 2017Athens, Greece, 189-198 mehr…
  • Matthias Utesch, Andreas Hauer, Robert Heininger, Helmut Krcmar: Automated Stock Trading – Developing the Serious Game FSTG to Teach the T opic of Finite State Machines. International Journal of Engineering Pedagogy (iJEP), 2017, 17-33 mehr…
  • Matthias Utesch, Andreas Hauer, Robert Heininger, Helmut Krcmar: The Pupils ́ Academy of Serious Gaming: Strengthening Study Skills with ERPsim. 2016 13th International Conference on Remote En g ineerin g and Virtual Instrumentation (REV), 2016Madrid, Spain, 87-96 mehr…
  • Matthias Utesch, Andreas Hauer, Robert Heininger, Helmut Krcmar: An IT - based Learning Approach about Finite State Machines Using the Example of Stock Trading - The Stock Trading Game FSTG. 19th International Conference on Interactive Collaborative Learning (ICL2016), 2016Belfast, UK, 360-374 mehr…
  • Matthias Utesch, Robert Heininger, Helmut Krcmar: Strengthening Study Skills by using ERPsim as a new Tool within the Pu pils’ Academy of Serious Gaming. 2016 IEEE Global En g ineerin g Education Conference (EDUCON), 2016Abu Dhabi, UAE, 592-601 mehr…
  • Robert Heininger,Matthias Utesch, Helmut Krcmar: Schülerakademie Serious Gaming mit ERPsim zur Förderung der Studierfähigkeit. Multikonferenz Wirtschaftsinformatik (MKWI) 2016, 2016Ilmenau, Germany, 751-762 mehr…
  • Robert Heininger, Loina Prifti, Markus Böhm, Helmut Krcmar: Towards a Model of Heterogeneity in IT Service Value Networks: Results from a Literature Review. 29th Bled eConference: Digital Economy, 2016Bled, Slovenia, 163-174 mehr…
  • Prifti, Loina; Heininger, Robert; Hecht, Sonja; Krcmar, Helmut: Service Desk Requirements for Cloud Service Providers. Multikonferenz Wirtschaftsinformatik (MKWI 2014), 2014Paderborn, Germany mehr…
  • Engel, Tobias; Sadovskyi, Oleksandr; Böhm, Markus; Heininger, Robert; Krcmar, Helmut: A Conceptual Approach for Optimizing Distribution Logistics using Big Data. Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014), 2014Savannah, Georgia, USA mehr…
  • Sadovskyi, Oleksandr; Engel, Tobias; Heininger, Robert; Böhm, Markus; Krcmar, Helmut: Analysis of Big Data enabled Business Models using a Value Chain Perspective. Multikonferenz Wirtschaftsinformatik (MKWI 2014), 2014Paderborn, Germany mehr…
  • Heininger, Robert; Böhm, Markus; Krcmar, Helmut: Managing Heterogeneity in IT Service Management: Towards a Research Agenda. SIG Service Science (SIG SVC) pre-ICIS Workshop, 2013Milan, Italy mehr…
  • Heininger, Robert; Wittges, Holger; Krcmar, Helmut: Literaturrecherche zu IT-Servicemanagement im Cloud Computing. HMD - Praxis der Wirtschaftsinformatik 2012, 2012, S. 15-23 mehr…